ACT Technology Services
Proactive. Secure. IT.
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Staff

Let us introduce ourselves…

We are an IT solutions provider based in New Castle, PA with offices in Meadville, Pittsburgh, and Charleston, WV. Our staff is comprised of trained personnel, knowledgeable technicians with excellent communication skills, who have a minimum of a Bachelor of Science degree in the Information Technology field. Our senior ACT personnel have a combined 44 years of experience along with our technicians averaging 8+ years of employment with Arnett Carbis Toothman IT Services. We partner with all of the major providers to find the ideal hardware and software solutions. We study our clients’ industries and stay up-to-date with the changes impacting them. ACT actively seeks ways to provide clients increased value through better utilization of existing technology and/or more efficient systems. Our goal is to minimize employee downtime through active monitoring and real-time patch management, correcting problems before they become major issues. ACT Technology Services works closely with every client to tailor solutions to fit the individual organization’s needs. We seek ongoing partnerships through broad-based technology planning and timely implementations.


Scott Stone

Chief Information Officer / Senior IT Consultant

Derek Flinner

System Administrator / Senior IT Consultant

John Elms

IT Services Manager / IT Consultant

Chad Carpenter

System Engineer

Josh Robertson

Managed Services Technician

Robert Empfield

Network Engineer

Michael Roy

Help Desk / Field Technician

Hope Koutsouflakis

IT Intern


Core Values

Integrity

Being ethically unwavering, honest and inspiring trust by saying what we mean, matching our behaviors with what we say and taking responsibility for our actions.

Responsibility

We will exercise both professional and moral judgments in all of our activities.

Respect

Life Balance, Teamwork, Community. We value and respect each other since people are ACT’s unique resource, which enables ACT to carry out its mission. We will foster a collaborative and mutually supportive environment.

Continuous Improvement

We are committed to an ongoing effort to take and manage risk and to enhance our skills, our services, and our relationships. We are driven to success.

Action and Accountability

ACT is an action oriented firm. We will develop strategic initiatives to benefit our Team Members and our clients and will support those initiatives with a commitment to action and accountability.

Attitude

We are passionate about the services we provide and display a positive, "can do" attitude.